About the Role
We are seeking a driven and execution-focused Business Development Officer to source, qualify, onboard, and activate merchants for Ceviant Pay. This role is responsible for building a strong pipeline, driving merchant activation, and ensuring early transaction volume. It requires consistency, structured follow-through, disciplined reporting, and strong communication.
What You'll Do
Lead Generation & Qualification
- Source and qualify prospective merchants aligned with Ceviant Pay's Ideal Customer Profile (ICP).
- Conduct initial discovery calls to understand merchant use cases, pain points, transaction volumes, and suitability.
- Maintain accurate and up-to-date pipeline and lead activity records.
Merchant Onboarding & Activation
- Support merchants during onboarding, documentation, KYC, and integration.
- Work cross-functionally with Operations, Risk, Reconciliation, Product, and Engineering teams to ensure smooth activation.
- Drive merchants to their first transaction and support early volume ramp-up.
Pipeline Management & Reporting
- Maintain CRM hygiene and weekly reporting discipline.
- Track deal stages, blockers, timelines, and next steps.
- Consistently meet weekly outreach, qualification, and activation targets.
Market Intelligence & Feedback
- Provide feedback on merchant objections, onboarding challenges, and recurring product gaps.
- Share insights on competitor activity and emerging market needs to inform strategy.
What You'll Bring
- Bachelor's degree in Finance, Business Administration, Marketing, or a related field.
- 2–4 years' experience in sales or business development, preferably in financial services (FX, deposits, credit products).
- Experience with merchant onboarding, compliance, or KYC processes.
- Familiarity with CRM platforms (HubSpot, Zoho, Salesforce, etc.).
- Basic understanding of payment flows (collections, payouts, settlements).
- Proven ability to generate leads and meet sales targets.
- Strong client relationship management and networking skills.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in Google Workspace and familiarity with CRM tools.
- Self-driven, detail-oriented, and comfortable working independently or in teams.
Performance Metrics (KPIs)
- Number of qualified leads generated.
- Number of merchants activated.
- Average time-to-activation.
- CRM accuracy, reporting quality, and pipeline discipline.
Who Will Succeed in This Role
An energetic, coachable, and disciplined individual who thrives on execution, structured follow-through, and driving merchants from engagement to activation.
Why Join Us?
At Ceviant, we are redefining financial services through Client Service, Integrity, Excellence, and Partnership. As a Business Development Officer, you will have the opportunity to grow your career in an innovative environment while directly contributing to the expansion of our Payments business.